Designed by Hospitality, Not Just for It

ServeSync connects FOH, BOH, and Head Office all in one place — Fewer tabs, faster teams, happier guests

One Platform. Every Critical Workflow.

Scheduling

Build smarter rotas in minutes. Auto-forecast by demand, control labor % by hour, and fill gaps with shift bids and instant notifications. 

Reporting

Live dashboards for sales, GP, labor, and waste. Drill from group to venue to product—see the “why,” not just the numbers.

Speed of Service

Keep the pass moving. Course timing, smart ticket routing and alerts that surface bottlenecks before they cost you covers.

All-in-One App

POS, KDS, menus, stock, staff, reservations, online ordering, loyalty codes and CRM—one login, one source of truth, modular to fit your venue.

Integrated Payments

Frictionless pay-at-table and counter. PCI-compliant, tips & service charge handled cleanly, next-day payouts, and automatic reconciliation.

AI Shift Assistant

Your on-shift copilot. Suggests staffing tweaks, flags low stock, predicts spikes (weather/events), and prompts actions that protect margin.

Exactly

What you need

  • Smart Scheduling
  • Single Source of Truth
  • AI Assistant
  • Integrated Payments
  • Only What You Need

Build rotas in minutes with demand forecasts, labour targets, and conflict checks. Auto-suggest shifts, fill gaps with bids, and publish instantly. Cut overtime, control costs, and match staffing to trading.

ServeSync centralises products, menus, staff, sales, and stock across venues. One login, consistent data, real-time sync. Update once, everywhere—reducing errors, duplicate effort, and mismatched reports between POS, KDS, and office.

Your on-shift co-pilot. Predicts demand from weather and events, recommends staffing tweaks, flags low stock, suggests prep, watches service times, and surfaces actions that protect margin—when team needs them.

Take cards, contactless, Apple Pay and Google Pay with Stripe. Pay-at-table or counter, tips handled cleanly, next-day payouts, automatic reconciliation, and unified reporting that links payment to orders and shifts.

Start with POS or KDS and add menus, stock, staff, reservations, and CRM when you’re ready. No bloat, modular pricing, simple onboarding—fit ServeSync to your operation, not the other way.

Guest Metrics

Turn feedback into action—live. Capture QR and receipt reviews, map them to tickets and staff, and see trends by venue, daypart, and dish. Close the loop fast to protect reputation.

  • Live CSAT/NPS by venue, shift, and server with trend alerts
  • Smart recovery with auto-route 1–2★ to managers with reply prompts
  • Actionable insights on themes, sentiment, and dish-level feedback

Why We’re Different

Built by hospitality people—chefs, bartenders, servers, GMs, and finance—not just software engineers. We’ve lived the chaos of service, the margins, and the morning-after reporting.

Real-world workflows

Course timing, comps, splits, tabs, and printers that match how teams actually move.

Designed on the pass

Big tappable UI, offline-safe, zero-friction training so new staff fly on day one.

FOH ↔ BOH in sync

Tickets, modifiers, allergens, and prep times flow cleanly both ways—fewer calls to the kitchen.

Open, not locked-in

Stripe-native payments, clean exports, and extensive APIs so your data stays yours.

clients opinions

What Our Clients Said about abour services

Ready To Get Started ?

Core

For single-site venues getting started.
£59Per Venue / Month
  • Includes: POS, KDS, Products/Menus, Basic Reporting
  • 2 POS terminals, 2 KDS screens
  • Unlimited staff users
  • Stripe integrated payments
  • Email support, community docs
Additional Features
  • Extra POS £15/terminal /mo
  • Extra KDS £10/screen /mo
  • Guest Metrics £20 /mo
  • Reservations £25 /mo

Growth

For busy venues or small groups.
£149Per Venue / Month
  • Everything in Core plus Scheduling, Stock, Multi-site reporting
  • 5 POS, 4 KDS, unlimited staff users
  • AI Shift Assistant — Lite (alerts & suggestions)
  • Priority chat support, menu/product import
  • API access (read)
Additional Features
  • Extra POS £12 /mo
  • Extra KDS £8 /mo
  • Digital Signage £15 /mo
  • Advanced Analytics £30 /mo

Platform

For multi-site operators who need it all.
£299Per Venue / Month
  • Everything in Growth plus Advanced Analytics, Recipe/GP, Waste, AI Shift Assistant
  • Unlimited POS & KDS
  • Head-office controls, role/permission matrix, SSO
  • Open API (read/write), 99.9% SLA
  • Dedicated account manager & quarterly reviews
One-time onboarding
  • Remote setup £199/venue (data import, templates)
  • Optional on-site go-live from £799.

Have A Question ?

What do I need to run ServeSync?

Modern browsers for Back Office and POS, tablets for handhelds, network receipt printers (ESC/POS), and any HDMI screen for KDS. Hardware rental/purchase available.

Does it work if the internet drops?

Yes—POS/KDS queue orders locally and auto-sync when back online. Card payments require connectivity; we support safe fallbacks where your acquirer allows.

Can I start small and add later?

Absolutely. It’s modular—begin with POS/KDS and add scheduling, stock, reporting, reservations, or Guest Metrics anytime. Pricing scales per venue and terminals.

How do payments and fees work?

Stripe connects directly to your account. You get next-day payouts (where supported), transparent Stripe rates, tips/service charge handling, and automatic reconciliation in reports.

How fast can we go live?

Typical remote onboarding is 1–2 weeks: data import templates, menu setup, and team training. Optional on-site go-live available.

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